Terms and Conditions of Sale

Updated on: February 05, 2026 at 06:00 PM

Generalities

This website, hereinafter referred to as the "Site", is owned and operated by PROFILEADS LIMITED, engaged in service provision, registered in United Kingdom under number 16629711, whose registered office is located at 24 Linacre House Archdale Close, Chesterfield, England, S40 2GE, hereinafter referred to as "We" or the "Company".

The publication director is: Rebekah Mary HOUSLEY

Email: [email protected]

The Site is hosted by GoDaddy France SAS, a simplified joint stock company with capital of €100,000, registered in the Paris Trade and Companies Register under number 797 987 654, whose registered office is located:

215 Rue du Faubourg Saint-Honoré 75008 Paris, France

GoDaddy France SAS is a subsidiary of GoDaddy Inc., a publicly traded company incorporated in the State of Delaware, USA, whose registered office is located:

100 S. Mill Ave, Suite 1600 Tempe, AZ 85281 United States

The Terms and Conditions are concluded between You and the Company. The applicable Terms and Conditions are those in force on the date of creation of a personal account or subscription to a Subscription (see below) by the Client and/or User.

These Terms and Conditions establish the conditions for access to the Services offered on this Website, to which the User adheres when creating a personal account on it.

The Company reserves the right to update these Terms and Conditions, in accordance with new legislative or jurisprudential requirements and/or new commercial needs or interests, at any time, without notice to the User and/or Client. The latest version of the Terms and Conditions will always be available on the Website so that You can consult them at any time.

In case of questions regarding these Terms and Conditions, you can contact our customer service by email [email protected].

Definitions:

"Subscription(s)": refers to the "3 Days Premium" and "Annual" subscriptions offered by the Company on the Site, taken individually or collectively.

"Client": refers to the User who has subscribed to a Paid Subscription and has access to Free Services and Paid Services.

"Terms and Conditions": refers to this contractual document accepted by Users and Clients.

"Subscription Fees": refers to the price to be paid by the Client at the end of the Initial Trial Period.

"We" / "Company": refers to the company PROFILEADS LIMITED as identified in the "Generalities" section.

"Initial Trial Period": refers to the 3-day period during which the Client benefits from a reduced rate and at the end of which they can cancel their Subscription.

"Services": refers to the Paid Services and/or Free Services offered by the Company and detailed in the "Our Services" section of these Terms and Conditions.

"Free Services": refers to the services offered to Users in exchange for creating a personal account.

"Paid Services": refers to the services offered to Clients in exchange for subscribing to a Subscription.

"Site": refers to the "www.MyCVApp.com" website operated by the Company.

"User": refers to the Site user who has created a personal account and has access to Free Services only, excluding Paid Services.

"You": refers to the User and/or Client who has accepted the Terms and Conditions.

Our Services:

This Website offers its Users and Clients the following services, hereinafter referred to as "Free Services":

Access to content with a limited choice of CV templates and the use of our CV generator to generate a CV.

If you choose to download the free version of your CV, it will include a watermark indicating our brand or our website. This watermark cannot be removed, modified or hidden without subscribing to the corresponding paid offer. You are informed of the presence of this watermark before any download. Any unauthorized removal of the watermark constitutes a violation of our copyright and may result in legal action.

When the User subscribes to a Subscription and becomes a Client, they have access, in addition to Free Services, to the following Paid Services according to the chosen Subscription:

"3 Days Premium" Subscription You have access to: Premium CV templates, Unlimited download of your CV in PDF format, Receive your CV in PDF on your email unlimited, cover letter templates in Word format, expert advice on tips for writing your CV.

"Annual" Subscription You have access to: Premium CV templates, Unlimited download of your CV in PDF format, Receive your CV in PDF on your email unlimited, Cover letter in Word format expert advice on tips for writing your CV. The "Annual" Subscription gives access to the same services as the "3 Days Premium" Subscription for a firm period of twelve (12) consecutive months, payable in one installment. Cancellation can be made at any time from the customer area or by email, but it only takes effect on the due date of the current annual period and prevents automatic renewal. No pro-rata refund is made.

Furthermore, please note that the Company does not verify, control or modify in any way the documents created by the User and/or Client to ensure that the data provided is legal, truthful and up-to-date, nor does it create User and/or Client profiles based on the documents You have created.

Account creation:

The User and/or Client certifies that they are of legal age in accordance with the laws and regulations of their country of birth or residence.

To create a personal account: regardless of the registration method (email, Google or Apple), the User acknowledges that by clicking on the "Continue" button or on "Continue with Google/Apple" (or any equivalent wording), they confirm having read and accepted the Terms and Conditions and Privacy Policy, accessible by hyperlink on the registration page. In the absence of acceptance, they must interrupt the registration procedure. Once creation is validated, a confirmation email is sent, including a PDF copy of the Terms and Conditions in force.

Creation and connection methods:

The Account is strictly personal and non-transferable. It can be created and accessed in one of the following ways, according to the method offered on the Site:

The account will be accessible through the login identifier (The User and/or Client will need to enter their email address, which will trigger the sending of an email containing a link allowing them to connect) chosen by the User and/or Client at the time of registration. In case of suspected fraudulent use of their identifier, the User and/or Client must immediately inform the Company. The User and/or Client is solely responsible for the use of their identifier by third parties, and guarantees the Company against any claim and/or action based on the use, fraudulent or not, of their identifier. To avoid fraudulent use of their identifier, the User and/or Client undertakes to choose for their email address a password allowing a high level of security according to current standards and recommendations (8 characters, with uppercase, lowercase, numbers and special characters), which they are prohibited from communicating or sharing with third parties.

By choosing this option: The User authorizes the Company to receive from Authentication Providers the data strictly necessary for the creation and management of the Account (including: first name, last name, email address, unique technical identifier, and, if applicable, profile image), in accordance with the consents expressed to said providers. No Google/Apple password is transmitted to the Company: authentication is based on secure tokens provided by the Authentication Provider. The User can create an Account and/or connect to it using their Google Account or Apple Account (the "Authentication Providers"). The User can revoke at any time the access granted to the Site from their Google/Apple Account settings. A revocation may prevent connection via this provider, the User can then reconnect their Third-Party Account or define credentials specific to the Site via the "Forgot password" procedure. In case of use of Apple's "Hide my email" function (relay address), the Company's communications will be sent to this relay address, the proper receipt of which the User ensures.

Following your personal account creation, the Company will acknowledge receipt automatically and send you a confirmation email including a PDF version of the Terms and Conditions in force on the subscription date.

This information will be sent to the email address you used to create your personal account.

If you do not receive the above email, we recommend that you contact us at [email protected].

We also recommend that you check immediately after creating your personal account that our email has not been redirected to the "Junk Mail" or "Spam" section of your email.

In the event that you provide us with personal data and/or information of a third party, whether an adult or a minor, you acknowledge being solely responsible for the processing of this data within the meaning of the GDPR and you guarantee us that you have informed the person concerned of the purposes of processing their personal data and that you have obtained their explicit consent or, if applicable, the authorization of their legal representative to communicate their personal data to us.

For more information regarding how we process personal data, please consult our Privacy Policy.

How to correct potential errors:

If you detect that information contained in your document is incorrect, incomplete or inaccurate when you view the preview or download the document, you will be able to access the created document from your personal account after choosing your Subscription, select it and correct the necessary information as many times as you wish as long as you benefit from a Subscription.

If, for any reason, you are unable to make the necessary changes to the document you have created, please contact our customer service by email.

Subscription to a Paid Subscription:

The price and payment of the Subscription to the Services offered on this Website chosen by the Client are governed by this section.

The Company reserves the right to update the prices of the Subscriptions indicated below, at any time, to comply with its commercial objectives, strategy and needs.

Subscription to a Subscription is made online by bank card only in accordance with the payment instructions appearing on the Site.

The following payment cards are accepted: CB, Visa & Mastercard.

The prices indicated on the Site and in these Terms and Conditions are in euros and including tax.

Furthermore, if the User wishes to use the Paid Services, they will have to, after creating their personal account, subscribe to one of the Subscriptions offered on our Website. Otherwise, the Paid Services will not be accessible to the simple User who is not a Client.

In order to benefit from paid services, the client must select and pay the fees for one of the subscriptions offered and described in the "Our Services" article.

As explained in the previous section, if the Client decides to download the CV-type document created in PDF format, they must: create their personal account on this Website by agreeing to be bound by these Terms and Conditions and select a Subscription to the offered Services.

By clicking on the "Get my CV" button, the Client explicitly acknowledges that validation entails the obligation to pay the indicated amount and, if applicable, the automatic renewal of the subscription according to the terms specified in these T&Cs.

"3 Days Premium" Subscriptions include the price of the initial 3-day trial period at a reduced price and the subsequent Subscription fees at standard rate following this Initial Trial Period. Subscription fees will be applied automatically, unless the Client cancels their Subscription during the Initial Trial Period.

"Annual" Subscriptions do not benefit from an Initial Trial Period. It is concluded for a firm period of twelve (12) months from the subscription date and is payable in one installment at the amount indicated at the time of order. In the absence of cancellation before maturity, it is automatically renewed for a new period of twelve (12) months at the same rate. The Client can cancel at any time to avoid renewal, but cancellation does not terminate access to Services before maturity and does not give rise to any pro-rata refund.

The User can choose between two formulas. Each formula specifies its price and renewal terms:

"3 Days Premium" Initial trial period of 3 days at the price of €1.90 including tax. In the absence of cancellation within 3 days following receipt of the payment confirmation email by the Client for the trial period, a monthly subscription of €34.90 including tax is automatically subscribed without duration commitment.

"Annual" without Initial Trial Period: €94.80 including tax for twelve (12) months, payable in one installment at subscription (equivalent to €7.90 including tax/month, for information purposes). In the absence of cancellation before maturity, the subscription is automatically renewed for 12 months at the price in force specified in the reminder email sent between three (3) months and one (1) month before renewal (art. L.215-1 C. conso.).

Cancellation can be made at any time to avoid renewal; it does not interrupt access to Services until maturity and does not give rise to any pro-rata refund.

During payment as well as for each renewal, the mention "MyCVApp" will appear on your bank statement.

If you do not receive the above email, we recommend that you check that our email has not been redirected to the "Junk Mail" or "Spam" section of your email indicated during your registration.

Furthermore, you can contact us by contacting us at [email protected].

In this regard, please note that if you wish to avoid having to pay the Subscription fees, you must cancel your Subscription before the end of the Initial Trial Period.

Subscription fees will be automatically charged by the same payment method as that used to pay for the Initial Trial Period.

Credit cards may be subject to checks and authorizations by the issuing bank. If this entity does not authorize payment, the Company will not provide the Paid Services and will in no case be held responsible for the absence of provision of Paid Services.

The Client must keep their payment information up to date as long as they wish to continue accessing our Paid Services. Otherwise, we reserve the right to cancel the Subscription chosen by the Client as well as their private account without notice. Services then immediately cease to be accessible to them. If your card has been blocked, refused or has expired, we will not be able to process your payment and, consequently, our Paid Services will not be provided. If you encounter payment problems, please contact your bank.

Depending on the origin of the Client's transactions, the payment method used and the origin of the payment method, the transaction may be subject to additional fees related to exchange commissions. The Company will not be held responsible for possible exchange commissions or additional fees and will not grant compensation or refund of additional fees imposed by your bank or card issuer. Credit or debit cards are the only accepted payment methods.

Subscription Cancellation:

Subscription with Initial Trial Period the contract is concluded at the time of order for the duration of the Initial Trial Period. During this period, the Client may cancel the order until the end of their Initial Trial Period, according to the cancellation terms mentioned below. In the absence of cancellation during this Initial Trial Period, the contract will continue as an indefinite subscription, according to the terms provided in the "Subscription to a Paid Subscription" section.

"Annual" Subscription: access to Services is valid for a period of one year from the subscription date, payable in one installment. The Client can cancel at any time to avoid automatic renewal at the annual maturity. Cancellation only takes effect at the end of the current period and does not give rise to any pro-rata refund. For the "Annual" Subscription, a reminder will be sent by email between three (3) months and one (1) month before automatic renewal, in accordance with article L.215-1 of the Consumer Code. This reminder will specify the renewal date, the applied price and simple cancellation terms.

Indefinite duration subscription for "3 Days Premium" Subscription: the contract is concluded at the time of order, for an indefinite duration, until cancellation by the Client or PROFILEADS LIMITED. In the absence of cancellation, the monthly price of the Subscription will be due each month on the anniversary date of the first monthly due date following the Initial Trial Period.

The Client can cancel the contract from their account on the Internet Site by clicking on the "My account" section then "Cancel my offer". Cancellation will be effective immediately upon deletion of their offer and the Client can continue to benefit from Paid Services until the end of the current period. Any started Subscription is due and no pro-rata refund is made for the started monthly period.

You will not be entitled to any refund.

To terminate your Subscription or, simply, to delete your personal account, you can write to us by email at [email protected] indicating the email attached to the personal account to be deleted and/or the Subscription to be cancelled. You can also cancel your Subscription in your customer area, by clicking on "My account/My offer" and "Cancel my offer".

If applicable, your Subscription will be considered cancelled and your bank card will no longer be debited with effect for the future. You will continue to benefit from Services until the end of the already paid subscription period, after which access will be interrupted.

A confirmation email of your unsubscription will be sent to you at the email address you used to create your personal space.

Right of withdrawal:

In accordance with article L.221-18 of the Consumer Code, the consumer has a period of fourteen (14) days to exercise their right of withdrawal from a distance contract, without having to justify their decision or bear other costs than those provided for in articles L. 221-23 to L. 221-25.

The period mentioned in the first paragraph runs from the day: of the conclusion of the contract, for service contracts and those mentioned in article L. 221-4 relating to the supply of digital content independently of any material medium.

However, and in accordance with articles L221-25 and L. 221-28-1° of the Consumer Code, the Client acknowledges that by subscribing to the Subscription, they agree to pay and wish the Services to begin to be executed from the subscription of the Subscription, before the expiration of the withdrawal period. Consequently, the Client acknowledges and expressly accepts that they will not have the right of withdrawal.

At European level:

According to DIRECTIVE 2011/83/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of October 25, 2011 article 16m, Exceptions to the right of withdrawal: "Member States do not provide for the right of withdrawal set out in articles 9 to 15 for distance contracts and off-premises contracts in respect of the following: (...) the supply of digital content not supplied on a material medium if execution has begun with the prior express agreement of the consumer, who has also acknowledged that he will thereby lose his right of withdrawal".

Given the fact that the Services are provided immediately online and that you waive your right of withdrawal during your payment, your legal right of withdrawal will no longer be applicable in accordance with the terms of article L.221-28-1° of the Consumer Code and DIRECTIVE 2011/83/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of October 25, 2011 article 16m.

Legal guarantee of conformity (digital content and services):

This guarantee applies only to consumers (non-professional clients).

Duration: for a service provided continuously (subscription), the legal guarantee of conformity covers any defect appearing during the entire duration of the subscription, from the supply. During this period, the consumer only has to establish the existence of the conformity defect.

Updates: we provide, free of charge, all updates including security necessary to maintain conformity during the entire duration of the subscription. The consumer must install duly notified updates; failing this, we are not responsible for non-conformity that would result solely from this non-installation.

Remedies: in case of defect, the consumer has the right, free of charge, without unjustified delay and without major inconvenience, to bring into conformity. If this is impossible, refused, disproportionate, delayed in an unjustified manner, causes major inconvenience or if the defect persists, they can obtain a price reduction or contract resolution with full refund against service waiver.

Minor defect: when the defect is minor, resolution is only possible if the contract does not provide for payment of a price.

Suspension: any period of unavailability necessary for bringing into conformity suspends the guarantee until restoration of a conforming service.

This guarantee is exercised without prejudice to the imperative rights of the consumer's country of residence within the EU.

Money-back guarantee:

A money-back guarantee is applicable for a period of 3 days from the date of purchase, corresponding to the initial access period to the service.

This guarantee only applies in the event of a proven technical problem preventing access to or normal use of the service.

All requests must be sent to support during this 3-day period so that the malfunction can be verified.

If no technical problem is found, no refund will be granted.

After the initial 3-day access period, payments are no longer refundable.

Payment security:

Payments made on the Site are fully secure. The payment card details communicated during your subscription to a Subscription never transit in clear text on the network: they are encrypted using the SSL v3 (Secure Socket Layer) 256-bit protocol.

Exemption from liability:

The Company will not be held responsible for the following circumstances, which are beyond our reasonable control:

Although the Company has implemented appropriate internal security protocols to deal with fraudulent use of payment methods, it will in no case be responsible for the absence of security measures related to the possession of the Client's credit/debit card and security keys and/or passwords, these circumstances being beyond our reasonable control. We will not assume responsibility for fraudulent use but will do our best to prevent such a situation.

Similarly, please note that the Company will not be held responsible if:

The User and/or Client will be held responsible by the Company and/or the corresponding third parties for any damage resulting from a breach of their obligations and/or commitments established in these Terms and Conditions.

Protection of your personal data:

In the context of using the Site and Services, the Company may collect and use personal data concerning you. The conditions for processing your data are described in our Privacy Policy.

Applicable law and competent jurisdiction:

These Terms and Conditions are governed by and interpreted in accordance with French law in force.

In case of controversy or dispute between the Client or User and the Company arising from these Terms and Conditions, both parties agree to submit their resolution to the competent courts and tribunals of the place of residence of the Client or User.

Miscellaneous:

The nullity, total or partial, of any provision of these Terms and Conditions will in no way affect the validity of the other provisions.

The non-exercise by the Company or the User and/or Client of any right granted or derived from these Terms and Conditions must in no case be interpreted as a waiver of this right, except for express and written derogation from our Company or legal prescription of the action which corresponds in all cases according to the application of the legislation in force.

Proof of Consent to Recurring Payment:

The Company retains, for each order, the following information as proof of the Client's consent to recurring payment: IP address, timestamp, email address, payment method used, as well as the version of the accepted Terms and Conditions. These elements may be transmitted to the card issuer or the Client's banking establishment in case of payment dispute.

Abuse and fraud:

The Company reserves the right to suspend or terminate, without refund, any account in case of abusive or fraudulent use of the Services (including creation of multiple accounts to unduly benefit from the trial period, use of unauthorized payment methods, circumvention of platform rules).

After-sales service:

You can contact our customer service via the following email address: [email protected]. We undertake to respond to any request within a maximum period of 48 working hours.

Please note that we carefully process each individual question/email, in order to respond to you as quickly as possible and, in any case, within the time limits provided by applicable laws and regulations.